National Key Account Manager ( Retail FMCG)

SUMMARY:
International Retailer with HO in Cape Town is seeking to employ a national KAM to join their team.

POSITION INFO:

National Key Account Manager ( Retail FMCG)

International Retailer with HO in Cape Town is seeking to employ a national KAM to join their team.

Responsible for building and maintaining strong relationships with key accounts. Support regional sales managers to increase sales and profitability.

Key Responsibilities

• Organized and able to analyze performance metrics

• Good negotiation skills and the ability to foster relationships with customers

• Facilitate communication with customers and build long-term relationships to achieve business goals

• Set and monitor targets for key account managers

• Network with key customers to identify and address specific needs

• Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients

• Act as the liaison between customers and internal teams ensuring clients’ requirements are met

• Identify and attract prospective strategic customers

• Ensure brand consistency

• Negotiate contracts

• Collect and analyze sales data and trends

• Maintain high customer satisfaction ratings, according to company standards

• Liaise with Sales and Marketing departments to set and implement strategies for new products

• Stay up-to-date with internal and external developments and suggest new ways to increase sales

• Manage or participate in Cross-Functional Targets

Requirements

• Proven work experience as a National Key Account Manager

• Solid experience in sales and customer service

• Demonstrable experience in negotiating and meeting clients’ requirements

• In-depth understanding of sales performance metrics

• Hands on experience with MS Excel

• Excellent analytical and organizational skills

• Strong communication skills

• Ability to lead and motivate team members

• Availability to travel as needed

Qualifications/experience

• BSc degree in Sales, Business Administration or relevant field

Salary - Competitive package offered to the successful candidate

Please submit CV + Salary Requirements + Recent Picture to Marlene on <--------Please upload your CV here-------- 

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