NOC / VoIP Agent Tier 2

SUMMARY:
Our client in Bryanston is looking for a NOC / VOIP Agent to attend any/all client queries and faults which involving internet connectivity and VoIP services provided.

NOC Engineers are required to assist clients telephonically and via a ticketing system which is used to log faults and queries.

POSITION INFO:
Minimum Requirements

• MTCNA
• MTCRE
• N+
• 3 – 5 Years in same / or similar role
• Working knowledge of Mikrotiks and configurations of Mikrotiks being used in any and all forms as a device
• Experience and knowledge in troubleshooting various VoIP issues

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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