NOC Engineer/Support Agent

SUMMARY:
Senior NOC Engineer/Support Agent

POSITION INFO:

With many internal training sessions, you will get excellent support from your team whilst learning new technologies that are  used by the team. Sounds inviting? Level-up your work digs!

• At least 6 years’ experience in technical support and monitoring
• All-rounder, with very good IT knowledge and in Linux technologies
• Possess excellent communication skills, capable of delivering information to both technical as well as non-technical personnel
• Ability to work autonomously and in a team environment
• Deep knowledge of various monitoring tools
• Good problem-solving skills
• Detect/analyze alarms to provide fault isolation and remote troubleshooting, escalating when necessary
• Acts as a focal point for outages until restoration.
• Ability to analyze logs for troubleshooting issues, including malicious activity or cybersecurity threats
• Excellent attention to detail and organizational skills
• Ability to analyze logs for troubleshooting issues, including malicious activity or cybersecurity threats
• Excellent attention to detail and organizational skills
• Understands how to direct, support and guide other team members and knows how to motivate them
• Docker/Kubernetes
• Virtualisation – Openstack, Vmware
• Cloud – Google GKE, Amazon EKS

NB! This job is now closed. You can apply for other jobs by uploading your CV.