Meter Administrator (3 Month Contract)

SUMMARY:
Our Client, a leader within the Office Automation Industry is looking for a Meter Administrator to join their team on a three month fixed term contract basis. This position will be based in Johannesburg.

POSITION INFO:

Main Duties & Responsibilities:

• Collect Status Pages for meter readings to be billed for machines not on system
• Save meters collected ready to be uploaded for billing
• Liaise with customers to arrange different times to request meters in cases in which meters are not accessible
• Verify readings in cases where usage appears to be abnormal
• Contact customer and/or liaise with Contracts Administrator / Billing Administrator regarding machines that cannot be located in order for meter readings to be collected (put machines on service hold and log a call for a technician to go out and check if machine is still in use at a specific location)
• Report any problems encountered by customers to the Service Department / Call Desk
• Monitor and log calls for support
• Follow up on open support calls and escalate if necessary
• Collect and distribute Status Pages collected for Dealer contracts
• Deal with queries related to Meter Readings
• Update client contact details and meter location information
• Monitor back-to-back agreements where additional machines are installed and verify against customer schedule
• Cancellation of contracts / terminations of machines
• Assist with ensuring all billing is completed by the monthly deadline
• Overseeing day to day ad-hoc administration as required by the Service Administration Manager and Contracts Administrator

 

Educational Requirements:

• Grade 12

Experience and Skills Required:

• Computer literate (MS Office; MS Excel – advanced)
• SAP knowledge is an advantage
• Demonstrates a working knowledge of basic accounting practices
• Sound financial understanding oof rental and monthly contracts
• Minimum 2 – 3 years’ experience in administration
• Experience in the Office Automation Industry advantageous

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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