Medical Receptionist, Bloemfontein

SUMMARY:
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POSITION INFO:

Our client, a reputable medical practice in Bloemfontein, is looking for a friendly, organised, and detail-oriented Medical Receptionist to join their team. The successful candidate will serve as the first point of contact for patients, ensuring a professional, welcoming, and efficient front-desk experience. This role requires excellent communication skills, strong administrative ability, and a patient-centred approach to service delivery, while supporting the smooth day-to-day operations of the practice and maintaining strict confidentiality at all times.

Minimum requirements

• Matric
• Minimum of 1 years' work experience within a similar role or administrative role
• Valid driver's license and own vehicle
• Fluent in Afrikaans and English
• Proficient in Microsoft Office Suite
• MUST be able to work under pressure
• MUST be able to work in fast paced environment

Skills required

• Exceptional initiative skills
• Excellent time management and multitasking skills
• Excellent communication skills
• Professional telephone etiquette and front-desk manner
• Exceptional administrative and organisational skills
• Attention to detail and accuracy
• Problem-solving skills

Duties and responsibilities

• Greet patients professionally and warmly, ensuring a positive first point of contact
• Answer and direct incoming calls, respond to patient enquiries, and manage messages efficiently
• Schedule, confirm, and manage patient appointments and practitioner diaries
• Register new patients and accurately capture and update patient information
• Manage patient files and electronic records in accordance with confidentiality and POPIA requirements
• Manage billing, invoicing, and receipt of payments where applicable
• Liaise with medical aids regarding authorisations, claims, and queries
• Assist patients with medical aid and general administrative enquiries
• Support doctors and medical staff with administrative and reception-related tasks
• Maintain a clean, organised, and professional reception area
• Manage correspondence, emails, and general office administration
• Adhere to practice policies, procedures, and medical ethics at all times

Remuneration

R 12 000 cost to company

Work hours

Mondays - Thursdays: 07h30 - 16h00

Fridays: 07h30 - 13h30

IMPORTANT:

• Applications close 15 February 2026
• Only applications submitted via the Ditto Jobs platform will be considered
• Only candidates who are shortlisted will be contacted
• No social media messages / comments will be responded to