Medical Receptionist

Our client, an ENT, is seeking the assistance of an experienced Medical Receptionist in his Cape Gate  Medi Clinic practice. The ideal candidate will have experience in Vericlaim, scheduling of theatre lists and have a compassionate approach to patients with the ability to cope in a high-pressured environment.

KEY PERFORMANCE AREAS

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Optimizes patients'' satisfaction, Doctor’s time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying Doctor of patient''s arrival; reviewing service delivery compared to schedule; reminding Doctor of service delays.
• Comforts patients by anticipating patients'' anxieties; answering patients'' questions; maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.

 
REQUIREMENTS

• Matric
• Proven working experience as a medical receptionist
• Experience in scheduling theatre lists
• Solid understanding of Vericlaim / Med Edi or a similar programme as well as Microsoft Office
• High degree of accuracy and attention to detail, able to multi-task, flexible, professional

WORKING HOURS

Mondays – Fridays, 08:00 – 17:00

SALARY

R13 000 – R15 000

Please use the following reference number in the subject line of your email: CR566 when applying for this position. Please submit your CV in Word Format. Kindly consider your application unsuccessful should you not receive feedback within 1 week.