Medical Receptionist

SUMMARY:
Medical Receptionist

POSITION INFO:

Job title: Medical Receptionist

Job type: Temporary (as/when required)

Location: Welgemoed 

We are looking for a professional lady with at least 2 years’ relevant experience, Afrikaans and English speaking, with expertise and knowledge of Health Focus Eminance program who will be able to manage the appointment book for the doctors and credit card payments.

General Purpose

Attend to patients on the phone and in person. Coordinate and organize appointments and documentation to facilitate the smooth running of the healthcare environment and support delivery of quality patient care.

Main Job Duties and Responsibilities

• Greet patients
• Register patients according to established protocols
• Assist patients to complete all necessary forms and documentation
• Ensure patient information is accurate including billing information
• Maintain and manage patient records
• Move patients through appointments as scheduled
• Answer incoming calls and deal with inquiries
• Transfer calls as required
• Schedule patient appointments
• Collect co-pays and payments
• Report statistics as required
• Schedule hospital admissions, tests, scans and outside appointments for patients
• Obtain external medical reports as required by medical professionals
• Complete Ampath or Pathcare forms for patients with accurate sample provided by doctor.

(Blood collections, PCR Test, Urine, Stool or any other sample provided) 

• Respond and comply to requests for information
• Deal with incoming and outgoing post
• Complete other clerical duties as assigned
• Maintain stock of forms and office supplies
• Ensure reception area is well maintained, neat and clean
• Safeguard patient privacy and confidentiality

Education, Qualifications and Experience

• High school diploma
• Knowledge of medical terminology, procedures and diagnosis
• Knowledge of computer and relevant software applications
• Knowledge of general administrative and clerical procedures
• Knowledge of Health Focus Eminance software program.

Key Competencies and Skills

• Communication skills - able to listen effectively and express oneself in a clear and articulate manner
• Information collection and management - able to collect, organize and monitor data efficiently
• Planning and organizing - able to multi-task, prioritize and schedule tasks and activities
• Attention to detail - able to produce accurate and high-quality work through concern for all areas involved
• Customer service skills - able to develop good customer relationships with a focus on achieving customer satisfaction
• Adaptability - able to adjust approach to meet changing demands and situations including dealing with diverse people
• Confidentiality - able to maintain confidentiality and adhere to ethical standards

Interested candidates should forward their CVs to <--------Please upload your CV here-------- on or before the 5 November 2021.

Candidates who have not received any feedback from us after 6 weeks of the closing date must consider your application unsuccessful.

NB! This job is now closed. You can apply for other jobs by uploading your CV.