Medical Receptionist

SUMMARY:
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POSITION INFO:

Our client, a flourishing medical practice in Paarl, is looking for a detail orientated medical receptionist to join their team.  The successful candidate will be responsible for the following:

KEY PERFORMANCE AREAS

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Optimizes patients'' satisfaction, Doctor’s time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying Doctor of patient''s arrival; reviewing service delivery compared to schedule; reminding Doctor of service delays.
• Comforts patients by anticipating patients'' anxieties; answering patients'' questions; maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
• Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
• Helps patients in distress by responding to emergencies.
• Protects patients'' rights by maintaining confidentiality of personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.

REQUIREMENTS

• Matric
• Driver’s license and own transport is essential
• Proven working experience as a medical receptionist for approximately 2-3 years will be beneficial
• Solid understanding of Microsoft Office, especially Excel
• High degree of accuracy and attention to detail, able to multi-task, flexible, professional

WORKING HOURS

Mondays - Fridays: 08:00 – 17:00

SALARY

R13 000 – R15 000

Please use the following reference number in the subject line of your email: CR451 when applying for this position. Please submit your CV in Word Format. Kindly consider your application unsuccessful should you not receive feedback within 1 week. 


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