SUMMARY:
NOW RECRUITING - MANAGER: GUEST RELATIONS
We are looking forward to receive your online application!
POSITION INFO:
We are now accepting applications for a Guest Relations Manager – someone with drive and passion for the industry and with the ability to maintain the Leading Hotel of the Worlds standards.
The ideal candidate must be outgoing, an excellent communicator and be guest centric. A minimum of Grade 12 or equivalent, fluency in both English and Afrikaans, a valid driver’s license, 1 years’ experience in a Front of House and duty management environment and working knowledge on OPERA and MS Office are required. A Hotel Management / Tourism Diploma and experience working on Guest Connect and SAP will be advantageous. You must be able to work Duty Manager (DM) shifts and have a passion for working with people and the drive to continuously improve.
Duties include, but are not limited to:
- Overseeing all facets of the guest experience in the Hotel,
- Manage and monitor the day-to-day operations and activities of all employees in the Guest Services Department,
- Ensure that internal (SOP) and external (grading) standards and procedures are continuously achieved and services provided are professionally executed.
Adverse working conditions:
- Must be prepared to work weekends & Public holidays,
- Must be prepared to work shifts.
If you believe you have suitable experience and qualifications, please apply online.
Application Process:
Closing date: 19 September 2021
How to apply:
You can apply online at --------Please upload your CV here-------->
PLEASE NOTE:
The Company’s Employment Equity Plan will be taken into consideration with all appointments. Should you not be contacted within two weeks of the closing date, please consider your application as unsuccessful.
NB! This job is now closed. You can apply for other jobs by uploading your CV.
