Managed Services Engineer

 

Recruiter:

HR Genie

Job Ref:

PDG2000482063

Date posted:

Thursday, December 8, 2022

Location:

Cape Town, South Africa

Salary:

R300k - 379k per year + Benefits and Bonus


SUMMARY:
Managed Services Engineer

JOB DESCRIPTION:

Our Client a Global Tech firm is seeking a Managed Services Engineer to join their team in Cape town. They offer stability, growth, attractive salary along with excellent benefits and a great working environment.

The MS Engineer L2 will be responsible for the planning, implementation and execution of daily/weekly/monthly tasks that ensures that all client environments are well managed, supported and in line with agreed service level metrics.

The focus will be on SharePoint development as a SaaS solution however deep understand of all the Office 365 services is essential. The role will require in depth knowledge of Identity and Access Management solutions with specific reference to Azure and OKTA.

Performance Objectives

PO 1: Risk Management            

  • Complies to all mandated policies, laws, and audit requirements
  • Operates and environment that is efficient, optimized, standardized, and secure with the latest security patches and relevant access control measures in place

PO 2: Operational Excellence   

  • Operates an environment that is reliable and stable
  • Incident Management
  • Service Request Management
  • Capacity Management
  • Availability Management
  • Continuity Management
  • Life Cycle Management

PO 3: Continual Improvements

  • Recommend a minimum of two improvements within are of responsibility per financial year

PO 4: Project   

  • Projects are delivered on time, within budget and meets or exceeds customer quality expectations.

Qualifications, Knowledge and Experience

  • Bachelor’s degree in information system (3+ Years)
  • Microsoft 365 Certified: Developer Associate (3+ Years)
  • Microsoft Certified: Identity and Access Administrator (3+ years)
  • OKTA Identity and Access Management – Administrator (3+ years)

Essential Competencies

  • Passion for all things SharePoint
  • Ability to operate independently as well as in a team environment
  • Excellent communication skills – verbal and written
  • Excellent documentation skills
  • Strong client focus
  • Strong planning and organizational skills
  • Perform well under pressure
  • Have a proactive approach     Essential
  • SharePoint Development
  • Office 365 Administration and Support
  • Identity and Access Management (Azure)
  • Identity and Access Management (OKTA)
  • Microsoft Windows Server Management and Support
  • Azure Administration

Desirable

  • Service management solutions
  • Able to manage time effectively and set priorities appropriately
  • Able to maintain professional demeanor under stress
  • Able to operate within customer standard operating procedures
  • Strong listening skills
  • Python
  • Ansible Desirable
  • Sound knowledge of system monitoring platforms
  • Familiar with on prem and cloud concepts

Special Requirements

  • 2-5+ years in a similar role within an ICT organisation provision managed services
  • Experienced in writing technical documentation         

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

Similar jobs you might be interested in:

Solution Specialist (Papercut) – Managed Print Services (MPS) (CPT)
Location: Cape Town
Salary:
24 days ago


Technical Architect and Senior Back End Developer (C#, .Net 6+, ASP.NET Core, EF Core) (CPT Onsite)
Location: Cape Town
Salary:
1 day ago


Senior Network Engineer (CCIE) (CPT)
Location: Cape Town
Salary:
31 days ago


Data Integration Engineer (Azure | Event-Driven Architecture)
Location: Cape Town
Salary:
49 days ago


Lead Mobile Engineer
Location: Cape Town
Salary:
51 days ago


Technical Coordinator/ Technician
Location: Capetown
Salary: R20 000.00 per month (DOE)
Technical Coordinator/ Technician
59 days ago


Junior Operations Coordinator & Billing Clerk
Location: Cape Town
Salary: R17 000.00 Monthly
Job Description:Are you highly organised, detail-oriented, and able to work efficiently in a fast-paced environment? We are looking for a Junior Operations Coordinator & Billing Clerk to assist with customer service support, scheduling and administrative billing functions.
11 days ago


Junior Operations Coordinator & Billing Clerk
Location: Capetown
Salary: R17 000.00 - R20 000.00 per month (DOE)
Junior Operations Coordinator & Billing Clerk
57 days ago


Account Manager
Location: Cape Town
Salary: 300 000 Annually
We are seeking a driven and experienced Account Manager to join a dynamic business focused on delivering streamlined operations through innovative technology, managed services, and workflow solutions.
1 day ago


Credit Controller
Location: Cape Town
Salary: 200 000 Annually
An established organisation, focused on enabling seamless business operations through innovative technology, managed services, and integrated workflow solutions, is seeking an experienced Credit Controller to join their team.Operating largely behind the scenes, this business plays a critical role in helping clients run efficiently and reliably at scale. They are looking for a detail-oriented profe...
1 day ago


Create a free job alert for Managed Services Engineer in Cape Town

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions