Malawian Brand Activation Representative

SUMMARY:
To target Malawian nationals working / residing in RSA within our designated geographical boundaries in order to maximise activations and maintain the customer base.

POSITION INFO:

• St10 /Gr12 or equivalent
• Must be fluent in English. 
• Able to converse in Chichewa (national language) .
• Recommended: Activation and sales experience  with field Marketing knowledge
• Computer literacy essential
• Communication skills NQF level 5: Literacy and numeracy
• Ability to explain online shopping and an online App.
• Valid driver''''s license advantageous.

• Grow Customer Base

  • Distribute advertising and marketing media to familiarise customers with our services 
  • Communicate services to prospective customers individually and in small to large groups. 
  • Identifies customers, sources, and follows up leads and concludes sales by taking orders from customers in the market within designated geographical boundaries by directing and receiving customers at sales offices, cold calling, and canvassing. 
  • Understand policies and procedures pertaining to our code of conduct, customer liaison, advertising and promoting the company brand in the market.

   Confidently manage customer expectations, service, and efficiency objections effectively.

   

  Maximize Activations and Sales

  • Exceed monthly and annual sales targets to achieve performance incentives.
  • Maintain awareness of financial sales targets.
  • Develop and maintain positive relationships with customers at all levels.
  • Develop and maintain positive relationships with communities and cultural societies.
  • Accountable for ensuring that a professional company image is maintained and projected at all times.
  • Develop a working knowledge of the total product range and service solutions.

   

  Administration Control

  • Careful and accurate recording of customer identity, details, and purchases. 
  • Accuracy in completion of activation administration. 
  • Ensure weekly feedback reporting, e.g., call reports, performance summaries, lead reports and customer requests/needs. 

   

  Enhance Service and Quality Guarantee

  • Identify and exceed customer service expectations.
  • Identify and exceed customer product requirements.

   

  Promote Positive Teamwork

  • Promote positive teamwork amongst peers in the team. 
  • Promote positive teamwork with all Sales Points.

   

NB! This job is now closed. You can apply for other jobs by uploading your CV.