Lodge Manager (JB2514)

Lodge Manager (JB2514)
Hoedspruit, Limpopo
R20 000.00– R 25 000 (live in position, includes housing, meals while on duty – work schedule 21 days on 7 days off)
Duration: Permanent
Application closing date: 30 November 2022

Overview
We are a Safari Lodge situated in the Guernsey Private Nature Reserve – 40km south of the town of Hoedspruit, we are looking for an experienced hands on Lodge Manager to  join our team and run the lodge as if it is their own.  Someone who has a passion for the industry and enjoys working with people

Minimum Requirements:
5 years hospitality management experience
Food and Beverage Management experience
Housekeeping and maintenance Management Experience
FGASA registered and PDP license a bonus
Excellent written and verbal English communication skills
Strong administration skills
A workable knowledge of Microsoft Word and Excel software
Financial knowledge and acumen
Demonstrated leadership skills and ability to foster teamwork
A commitment to internal and external customer satisfaction
The ability to work in a team environment
Understanding of cross-department dependencies & ability to work productively with all areas of the business
Ability to work under pressure and juggle multiple tasks
Problem solving and decision-making capacities
Ability to delegate and attention to detail very important
Outstanding organisational and interpersonal skills
High standards of customer service
Flexible and thrives on change
Reliable and responsible
A sense of humour and a smile

Duties and Responsibilities:
You will be responsible for the performance of Lodge staff
General management of the running of the Lodge
Monitoring of stock and weekly report taking, menu planning, food quality check and assisting in the kitchen
Hosting and guest liaison
Housekeeping management
As well as selling of all optional activities, curios and bar sales and stock taking and the effective use of the point-of-sale system
Ensure guest enjoyment rating and good guest feedback on all review websites and repeat bookings.
The effective management of Lodge Staff is measured by:
- Staff survey Ratings
- Performance Ratings of staff
- Number of staff issues
- Development of Lodge staff
The effective management of Lodge costing and stock
control is measured:
- From accounts analysis data
- In accordance with lodge costing requirements
Achieve a high level for branding and safety for the lodge
The on-going learning and development of Lodge staff, so each staff member performs at their best as measured
from feedback from GM and training provided as per performance reviews
Assist with the profitability of the lodge within budget and assist in communicating any opportunities to reduce costs
Administrative duties