Lodge Manager Couple

Overview - What the Role entails

The lodge manager / couple will be responsible for overall management of a new 9 room luxury lodge, bistro and activity centre. This involves:

• Welcoming guests and demonstrating enthusiasm for the property, area and experiences
• Monitoring hospitality service, housekeeping, kitchen, and maintenance standards within the lodge
• Organise and plan daily activities and experiences with guests on arrival and each evening
• Hosting and managing events
• Collaborating with finance and operations on yearly budgets & operate in a cost effective manner within these parameters
• Managing daily, weekly and monthly administrative tasks
• Ensuring staff cycles, welfare and admin is up to date
• Disciplinary actions as required
• Communicate with operations and lodge team to ensure the smooth running of the property
• Assist with all areas of the lodge as needed to ensure property is staffed and guests are hosted

Qualifications / Experience Required

• A minimum of 5 years management experience
• Mature, well presented, professional, well travelled and friendly
• Interest in natural areas and activities associated with this location
• Own transport and drivers’ licence (essential)
• Wine and Food knowledge
• Excellent guest relations and passionate about hospitality and service
• Ability to multitask, think on your feet and being flexible to changing nature of the business
• Good knowledge of area
• Ability or organise and plan effectively
• Attention to detail
• South African citizenship or valid work permit

The Company Offers

• Competitive Market Related Salary
• Accommodation ( optional can be live in or live out)
• Other benifitrs will be discussed in the intervew