Job Description

  • Diploma/Degree in Business/Hospitality/Hotel Management or equivalent
  • Minimum 5 years’ experience in Lodge Management or Hospitality Management
  • Skilled in planning and organisation with a mind to the future
  • An awareness of developments within the food and lodge industries, as well as international trends in hospitality
  • Passion for the Environment and ability to monitor an Environmental Management Plan

  • Excellent verbal and written English communication
  • Confidentiality and professionalism are expected at all times
  • Experience with budgets and labour costing
  • Previous experience working in a variety of operational areas within a Hotel Setting
  • Previous experience, and proven track record in managing people

  • Provide a welcoming lodge environment for our guests with high standards of service, meals and housekeeping which meet the company’s expectations.
  • Monitor and maintain hospitality service, maintenance, gardening and housekeeping standards within the lodge.
  • Maintain the highest standards of housekeeping and maintenance and ensure that style and design is not eroded.
  • Manage all staff reporting to the position so as to effectively assist, train, develop, motivate and monitor their activities. This includes the effective recruitment and discipline of staff.
  • Maintain a safe, harmonious, enjoyable workplace environment for staff.
  • Communicate and report to senior management on a regular basis in line with company requirements.
  • Produce and maintain staff duty rosters which provide flexible and effective staffing for the Lodge at all times, day and night, throughout the year.
  • Run the lodge in a cost-effective manner, within the agreed budget; in a manner which is conducive to positive inter-personal relationships between staff; and at a superior level of efficiency.
  • Effective financial management through the administration of orders and effective stock control.
  • Act sensibly and responsibly in case of emergencies and situations of crisis regarding issues of health, safety and staff grievance.
  • Operating the POS system regarding charging, correcting and managing POS system.
  • Un-regular working hours are part and parcel of the inherent job requirements.


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