SUMMARY:
Lodge Manager
POSITION INFO:
Lodge Manager
Waterberg Mountain area, Limpopo
Salary R10K – R12K Live in
To manage the lodge in such a manner that Guest expectations are exceeded and budgeted profit margins are achieved. To ensure the efficient, effective and professional management of all departments. To design and implement personalised guest experience. An excellent company image is to be projected as well as ensuring continued growth of the lodge.
Meet with the General Manager as required and update on property operations
To maintain and ensure the good will of the company brand at property level
To be a key ambassador of company and its brands including hosting Site Inspections, communicating with the market and hosting Journalists
To ensure the developed set of the company and property standards are upheld and maintained
To ensure effective departmental meetings take place, accurate minutes are taken and follow ups completed
To assist in the event that one of the HOD positions is vacant
To keep the property innovative in its Guest experience and up to date with both competitor offerings and current trends in the hospitality industry
To be readily available to deal with all Guest queries and complaints.
Assist with management at Safari Lodge when needed
Support with daily operations at Safari Lodge when needed
REQUIREMENTS – QUALIFICATIONS AND SKILLS
✓ Grade 12 (essential)
✓ Degree or Diploma in Hospitality Management (advantageous)
✓ At least 3 years’ experience in a similar position
✓ Previous 5* experience essential
✓ Strong F&B background
✓ Excellent knowledge of overall hospitality operations
✓ Own reliable form of transport and valid driver’s license
✓ MS Office Suite
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