Lodge Manager

SUMMARY:
A luxury venue, accommodation, and events property in the Derdepoort area of Pretoria is seeking an experienced and hands-on Lodge Manager to oversee guest services, accommodation operations, housekeeping, and day-to-day property management.
 
This role is suited to a hospitality professional who is passionate about guest experiences, service excellence, and maintaining high operational standards. The successful candidate will be responsible for ensuring the smooth running of the accommodation and events operation while leading housekeeping and support teams.

POSITION INFO:
REQUIREMENT: 

• RSA ID and legal residence essential
• Valid Driver's Licence essential
• Sober habits essential
• Minimum 5 years' experience in lodge, guesthouse, hotel, or hospitality management
• Proven experience managing housekeeping and grounds teams
• Strong guest relations and communication skills
• Well-presented and professionally spoken
• Hospitality qualification advantageous
• Experience with booking systems and property management software advantageous
• Strong attention to detail and organisational skills
• Self-motivated and able to work independently
• Willingness to live on-site and be available for operational requirements when necessary

• Manage guest arrivals, departures, and guest relations
• Oversee accommodation bookings and reservation administration
• Supervise housekeeping and grounds teams
• Conduct daily room and property inspections
• Ensure rooms and facilities meet guest-ready standards
• Coordinate venue and accommodation preparation for events
• Maintain housekeeping stock, amenities, and inventories
• Ensure the property consistently reflects luxury hospitality standards
• Assist in overseeing kitchen, restaurant, and public area presentation
• Manage guest feedback and ensure exceptional guest satisfaction
• Drive service standards and operational excellence across the property

• Salary Negotiable (DOE)
• Live-in accommodation provided (shared house with private bedroom)
• Utilities and Wi-Fi included
• Long-term career opportunity within a growing hospitality and events operation