Local Direct Sales Coordinator

SUMMARY:
An international language school is looking for a Local Direct Sales Coordinator to join their team based in Cape Town City Centre, Cape Town.

POSITION INFO:
Overview
The Local Direct Sales Coordinator will require excellent communication and interpersonal skills; projecting a courteous and professional manner at all times when representing the company.

Key Responsibilities
Manage the direct sales team based in Cape Town.
Recruit new members for the direct sales department and make sure the training process is followed.
Make sure that the direct sales processes are followed by the team.
Support Student Services Executives in the Cape Town school.
Keep updated the CRM with the department's needs and make sure the team uses the CRM in the stipulated way.
Help with the marketing strategy to get more leads and sales for the Cape Town school especially, and for other schools in the group in general: Google Ads campaigns, collaboration with other online directories, walk-ins, newsletters, etc.
Ensuring excellent customer service is provided to our students consistently.
Resolve problems with prospective students to ensure the student gets the best possible customer journey according to Bayswater values.
 
Required knowledge, Qualifications & Skills
Experience of working in the Education industry, ideally in the international language sector.
Sales experience of 3 years minimum. Education industry or services. (B2C)
Fluency in both written and spoken English.
One of the following languages as a second language: French, Chinese, Japanese, Turkish, German, Arabic, Portuguese, Spanish, Korean, Thai, Russian or Italian.
Good knowledge of Excel.
An undergraduate degree in business, marketing, sales, language, or tourism.
Work experience managing people and/or experience in recruitment.
Overseas studying/working experience, ideally with exposure to an international environment.
Knowledge or experience in the marketing field will be a plus, especially in digital marketing.
High level of verbal and written communication skills.
Comfortable to learn new systems.
Well organised and able to manage a varied and demanding workload.
Comfortable in meeting goals and working under pressure.
 
Personal Attributes
Approachable, friendly, and caring.
Resilient with a flexible, ‘can-do’ approach to work.
Results and customer-focused.
Has high expectations of self and others.
A team player and able to build rapport and engage with a diverse range of people.
Committed to equality and diversity.
Committed to continuous improvement through being outward-looking and reflective.
Passion to deliver a time of their lives experience to our students.
 
What is offered
Competitive remuneration package based on qualifications & experience.
Access to our wide portfolio of courses offered for free or at discounted rates.
Training & development opportunities with extensive career growth within a global organization.
People-centric, inclusive culture with regular well-being and social activities.
Regular online networking and cross-departmental meetings with the Bayswater team globally.
 
Equal Employment Opportunities
Bayswater Education provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Bayswater Education Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

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