Life-Cycle Services Lead

Recruiter:

Network Recruitment

Job Ref:

NES025983/Nthat

Date posted:

Monday, May 11, 2026

Location:

Johannesburg, South Africa

SUMMARY:

Build, lead, and scale a life-cycle support function that maximises plant uptime and long-term customer value.
An opportunity exists for a commercially astute and technically grounded leader to establish and grow a Life-Cycle Services function within a modular process plant environment. This role focuses on post-commissioning support, spares, service delivery, asset performance optimisation, and recurring revenue growth.

POSITION INFO:

Key Responsibilities

Life-Cycle Support Strategy

Define life-cycle services vision, offering, and service catalogue
Develop SOPs, KPIs, and RACI structures
Integrate seamlessly with project teams during handover and warranty phases

Spares & Maintenance Enablement

Establish systems and infrastructure for service delivery
Develop spares catalogues, pricing strategies, and inventory optimisation
Manage fulfilment partners, OEM repairs, and field service coordination

Spares Supply & Commercial Execution

Respond to client spares and service requests
Source parts, consumables, and equipment at optimal cost
Ensure compliant invoicing, logistics, and ERP integration
Grow recurring revenue streams through service contracts

Customer Engagement & Retention

Run QBRs, asset health reviews, and service performance meetings
Manage escalations and resolution processes
Deliver proactive insights that strengthen long-term client relationships

Asset Performance & Condition Monitoring

Deploy remote condition monitoring and analytics tools
Lead root-cause failure analysis and reliability initiatives
Drive preventative and predictive interventions to reduce downtime

Cross-Functional Integration

Feed field learnings back into engineering and design teams
Close the loop on continuous improvement and operational feedback

Education

Degree or Diploma in Engineering or a related technical field

Experience & Skills

Strong experience in life-cycle support, service operations, or asset management
Exposure to process plant, modular systems, or industrial equipment
Commercial acumen with recurring revenue focus
Understanding of spares logistics, warranty management, and field service
Strong stakeholder management and client-facing capability

Leadership Attributes

Entrepreneurial mindset with operational discipline
Structured, analytical, and service-oriented
Comfortable building functions from the ground up

Apply now!
Visit />Or contact Nthato Gumede for more information.

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Life-Cycle Services Lead

Key Responsibilities

Education

Experience & Skills

Leadership Attributes

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