CORE PURPOSE OF JOB

The purpose of this job at the Nelson Mandela University is to provide effective information and training services to all users at Missionvale Campus.

KEY PERFORMANCE AREAS

1.         Promotes, communicates and assist patrons about information services and resources available.

2.         Assists users to access information resources effectively.

3.         Provides information and training services at the Information Help Desk.

CORE COMPETENCIES

1.         Knowledge of the integrated library system.

2.         Strong human resource, conflict management, problem-solving and decision-making skills.

3.         Ability to work in a collaborative environment and participate in team development efforts.

4.         Ability to perform under pressure.

5.         Ability to listen and willingness to explain.

6.         Excellent computer skills.

7.         Advanced search skills to effectively search catalogues, databases and internet sources.

8.         Commitment to excellent customer services.

REQUIREMENTS

To be considered for appointment to this post, candidates must possess:

• Grade 12 (Matriculation Certification)
•  Must have 2 - 5 years  working experience in an academic library
• The successful candidates will work evenings (16:00-20:00 or 16:00-22:00) and weekends on Saturday (10:00-15:00), Sunday (14h00 – 18h00) and 08h00 – 13h00 or 11h30 – 16h30 during recess

ADDITIONAL INFORMATION e.g. contact person and telephone number, e-mail; etc.

Disclaimer:

No applicant would be allowed to apply and/or would be accepted after the closing date (29 October 2021).  

Nelson Mandela University reserves the right not to make an appointment. In considering candidates for appointment into the advertised posts, preference will be accorded to persons from a designated group in accordance with the approved Nelson Mandela University Employment Equity Plan.

 ADDITIONAL INFORMATION e.g. contact person and telephone number, e-mail; etc. must be displayed on CV.

Applications must be accompanied by a cover page on which applicants explain how they meet the requirements of the post.