Legal and Compliance Officer – Financial Services

The legal and compliance officer assists the company in managing the legal and compliance risk across the different licenses, assists in implementation of new legislation and to develop compliance risk management plans accordingly

Compliance Management

• Providing compliance advice and guidance to business on an ongoing basis
• Receive and respond to general compliance queries raised by business and other stakeholders
• To provide ongoing support to business by reviewing processes and suggesting changes to make the same compliant
• Alerts management of control breakdowns or control gaps identified
• Where issues of non-compliance have been detected, drafting Regulatory Non-Compliance (RNC) reports
• Facilitation of the Group Compliance Monitoring Programme to ensure seamless review of business processes and reporting
• Comment on draft bills and other draft regulatory requirements, by 1st understanding the impact to business.
• Complaints Management, Binder Management, and ongoing Compliance Project Management Policy wording and Communication templates
• Assist with maintaining of all policy documentation, which includes the master policy, schedules, and endorsements
• Review of all external and Internal communication templates, forms, and disclosures to ensure that it complies with relevant Legislation Ex-gratia process
• Coordinate, report and manage the ex-gratia process Intermediary and partner accreditation
• Facilitate the approval of intermediaries and partners (relevant background checks)
• Maintain the intermediary and partner database
• Perform license checks on the various intermediaries
• Assist with partner monitoring to ensure compliance to the agreement Completing and issuing of various legal agreements (templates)
• Non-disclosure agreements
• Memorandums of Understanding agreements
• Intermediary agreements
• Binder and Administration agreements
• Distribution agreements
• Service level agreements

Regulatory Updates and Implementation

• Keep abreast of changing legislation
• Communicate changes in legislation to business
• Assist with regulatory implementation within business Training
• Providing training to HGR staff and partners regarding compliance processes
• Provide training to HGR staff and partners regarding new legislation and regulations Customer and Stakeholder Relationship Management
• Liaising effectively with all internal clients (Legal, Compliance, Forensics, Internal Audit, etc.)
• Liaising effectively with all external clients (policyholders, insurers, outsourced partners, intermediaries)
• Attend meetings with various stakeholders
• Ad-hoc projects and general business assistance

QUALIFICATIONS & EXPERIENCE:

• LLB Degree or equivalent qualification
• Good understanding of financial industry specifically insurance
• Microsoft IT Skills, i.e., Outlook, Excel and Word are mandatory at an advanced level, PowerPoint advantageous

PERSONAL ATTRIBUTES:

• Ability to work under pressure
• Assertiveness
• Confidentiality
• Deadline/delivery driven
• Integrity
• Resourceful
• Self-managed

SKILLS:

• Negotiation skills
• Planning and organisational skills
• Excellent command of English (written and verbal communication skills)
• Customer service orientated
• Analytical thinking skills
• Excellent attention to detail
• Excellent time management skills