Legal Manager (must have insurance & claims experience)

Duties:

• Monitor telephonic legal advice provided to clients on the telephone 
• Maintain service providers Service Level Agreements and contracts with service providers and clients 
• Develop effective working relations and cooperate with claims and admin team throughout the entire case management process 
• Take the extra mile and interact with clients to keep track of their case and to ensure satisfaction 
• Does research as and when required; keeps abreast of the most frequently requested aspects of the law 
• Ensures that all requests for standard documentation are accurate and relevant  Participate in coaching sessions to update the team and to improve performance
•  Monitor administration of legal cost insurance claims within turnaround time and policy terms and conditions 
• Estimate management 
• Continuous client feedback – ensure customer satisfaction

General 

• Recruiting, interviewing and orienting new staff members. 
• Monitoring and evaluating staff performance.
• Managing a departmental budget and forecasting budgetary requirements
• Oversee FAIS representatives.

Requirements:

• LLB 
• Admitted Attorney
• Min 2 years supervisory experience
• Insurance and Claims experience – required 

Should you not receive a response within 10 working days, please consider your application as unsuccessful