Laundry/Service Technician

SUMMARY:
New role is available for a Service Technician, in the Industrial Laundry industry based in Cape Town.

POSITION INFO:

Key Performance Areas

Chemical Stock Room Management

• Maintain a clean, organized, and hazard-free chemical storage area at all times.
• Unpack and store incoming chemical stock in designated areas following proper stock rotation practices.
• Ensure detergents and other chemicals are stored securely and safely.
• Accurately record all stock received and manage documentation of returned empty containers.
• Track and document detergent issues to internal departments including Stock Tanks, Spotting Room, Guest Laundry, Garments, and Hospitality.
• Conduct weekly stock counts and submit reports to the company’s management.

In-Plant Chemical Handling (Mixing Tanks, Drums)

• Perform daily inspections to ensure chemical mixing tanks and dosing pumps are fully operational; report faults and conduct basic repairs where possible.
• Monitor stock levels in chemical supply tanks; mix and transfer stock solutions to holding tanks as needed.
• Inspect and replenish chemical levels in 200L and 25L drums regularly.
• Maintain high standards of housekeeping—dispose of empty bags and place empty drums in designated cages for collection.
• Always adhere to Health & Safety regulations and use PPE where applicable.
• Clean chemical mixing tanks weekly and ensure dosing equipment is wiped and cleaned regularly.
• Test and record the alkalinity of stock solutions after each mix.
• Inspect all chemical lines frequently for signs of wear, leakage, or damage, and replace where necessary.

Flow Rate & Alkalinity Monitoring

• Check and record flow rates of chemical diaphragm and peristaltic pumps monthly; report any deviations from required standards immediately.
• Conduct pH and alkalinity readings on incoming recycled water three times daily and maintain records.
• Perform daily alkalinity tests on CBW systems (Garment & Hospitality) and weekly tests on 200kg Milnors; report any deviations.
• Monthly monitoring of flow rates and alkalinity for Guest Laundry and small washer extractors; replace worn tubes as necessary.

General Quality Assurance

• Continuously monitor the quality of washed linen and garments throughout the plant and report abnormalities.
• Ensure machine operators are using the correct wash programs based on classification.
• Conduct and record regular Reflectometer readings on processed linen.
• Represent the company professionally with respect, honesty, and dedication when engaging with clients and staff.

Ad Hoc Duties

• Support off-site technical tasks and installations as required.
• Assist with additional operational responsibilities as assigned by management.

Personal Attributes

• Well-presented with strong communication and coordination skills.
• Detail-oriented with the ability to meet deadlines and produce accurate results.
• Able to work independently and collaboratively in a team setting.
• Demonstrates resilience under pressure and a systematic, analytical approach to problem-solving.
• Self-motivated, confident, and proactive with a high level of professionalism and integrity.
• Strong verbal and written communication skills.
• Trustworthy, dependable, and emotionally mature.

Experience and Qualifications

• Hands-on, practical approach with a willingness to work alongside team members.
• Experience in installation and maintenance of laundry chemical dosing systems.
• Skilled in programming laundry machines and installing dishwashing chemical dosing units.
• Knowledge of maintenance and repair of industrial dishwashing machines.
• Excellent attention to detail with a curiosity to explore and analyze technical data.
• Valid driver’s license and access to reliable transport.

Computer Literacy

• Intermediate proficiency in MS Office (Excel, Word, PowerPoint).
• Familiar with virtual collaboration tools such as MS Teams and Zoom.

 

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