Key Accounts Manager

KEY RESPONSIBILITIES:

• Enforce the Company’s Disciplinary ‘Code of Conduct’

• Adopt an initiative geared towards Integrated Operational Excellence

• Perform Risk Assessments and Security Service Surveys of the Contracted Sites

• Improve the operational systems, process and policies in support of the Organization’s mission, specifically, support better management reporting, information flow, Client relations and organizational planning

• Manage and increase the effectiveness and efficiency of the allocated Operations team

• Coordinate and communicate between support Departments, Operational Teams and Clients

• Establish a relationship with the Clients, whereby the K.A.M. becomes intimately familiar with the Security Service requirements of each Client

• Ensures that all Security Services personnel are operating and performing their duties according to the Site Job Description

• Lead and manage the on-site training and recruitment functions of Security Services personnel to ensure that the Clients operational needs are met

• Attend monthly Client meetings and provide security solutions that are Site specific to the Client for consideration, so as to ensure excellent service delivery

• Attend regular Operations meetings with Senior Management Teams

• Implement effective controls and monitoring Processes

• Participate in site Investigations and report on findings

• Carry out site surveys and compile reports for Clients

MINIMUM REQUIREMENTS:

• PSIRA Grade B Registered

• Matric Certified

• Solid Computer Proficiency

• Driver’s License Code 08 and own reliable vehicle

• Risk Assessment and Site Survey experience

• Strong background of Health and Safety environment

• Security Management Qualification will be advantageous

• SHEQ Qualification will be an advantageous

• Extensive Security experience (5 to 10 years) in the industrial or mining sector

• 5-10 years of direct Management experience in the Security Industry

• Knowledge of the Security Industry regulations including Operational and Client requirements

COMPETENCIES:

• Excellent People Management skills

• Proven negotiation and influencing skills

• Excellent verbal and written communication skills

• Demonstrated commitment to high ethical standards within a diverse workplace

• Strong commitment to service and quality standards as well as Client Satisfaction

• Demonstrated experience in coaching, motivating, developing and leading a professional Team

• Demonstrated leadership and vision in managing staff groups and major projects

• Flexible and collaborative work style including commitment to get required output and resoling operational problems timeously