Key Account Manager (Automotive/Commercial Vehicles & Logistics)

SUMMARY:
Recruiting for a Key Account Manager, driving growth through developing and managing strategic relationships with large national fleet operators, while supporting dealer network collaboration and ensuring consistent customer experience.

POSITION INFO:

Key Account Manager (Automotive/Commercial Vehicles & Logistics)

Location: Isando, Johannesburg

Key Responsibilities

1. Strategic Customer Engagement

   • Identify and maintain relationships with national fleet clients (100+ vehicles).

   • Lead high-level negotiations and long-term supply agreements.

   • Ensure seamless coordination of sales, aftersales, and lifecycle support.

2. Account Development & Growth

   • Build and implement growth plans for national accounts focused on retention and value-added services.

   • Drive incremental national fleet sales.

   • Develop tailored Total Cost of Ownership (TCO) and lifecycle proposals.

3. Dealer & Network Collaboration

   • Work with independent dealers and regional managers to align Key Account activities.

   • Support dealers in retaining invoicing, margin, and operational delivery.

4. Customer Segmentation & Governance

   • Maintain the fleet segmentation model and oversee allocation of Key Account targets.

5. Reporting & Performance Management

   • Monitor and report sales performance, pipeline, and competitor activity.

   • Conduct monthly reviews with dealers and regional managers.

Required Qualifications & Experience

• Relevant tertiary qualification in Sales, Business, or related field.

• Minimum 5–7 years of B2B sales or Key Account Management experience in commercial vehicles, logistics, or similar industry.

• Proven ability to engage C-suite clients and close complex deals.

• Strong knowledge of dealer-based networks and South African commercial vehicle market.

• Code 8 drivers licence.

• Excellent communication, negotiation, and relationship management skills.

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