Key Account Executive (Facilities Management - Cleaning Services)

SUMMARY:
An opportunity for a strong account management and sales candidate exists in a Multinational Facilities Management based in Johannesburg.

POSITION INFO:

Responsibilities include (but are not limited to):

• Plan and carry out research activity in designated industries and sectors.
• To ensure that an in-depth, ‘expert-like’ knowledge of target industries are maintained in terms of facilities services requirements, key contacts, current competitor activities, and industry related legislation / regulation and specialist needs in terms of the services offered by the Servest Group.
• To build and maintain a database of target clients in each sector, including a full profile of each client and to plan all selling and marketing activities to agreed budgets, sales volumes, values, and timescales as determined by management
• Respond to and follow up sales enquiries by post, telephone, and personal visits
• Maintain and develop existing and new customer base and revenue streams through on-going communication, liaison and ethical selling methods
• Be able to monitor and report on their sales activities and performance and be able to provide relevant management reports as required
• Carry out other market research, competitor and customer surveys as directed by management
• Plan and manage allocated business areas according to agreed sales & market development strategies
• Build long term, professional relationships with other company divisions and departments as necessary to perform duties, deliver optimal customer service and aid business and organisational development
• Ensure highest possible customer service standards are maintained at all times
• Attend training as required and to recognise and develop relevant knowledge and skills as a result of critical self-analysis of development needs; Comply with company policies and procedures; Identify opportunities for group sales Key Performance Indicators / Critical Success Factors
• Increase in new business sales volumes ; Consistent achievement of monthly and quarterly new business sales targets
• Ensuring profit levels (GP%) are in line with required standards; Maximisation of group cross-selling potential

Minimum Requirements

• Previous Experience and Knowledge of dealing with Executive Management and Key Client Accounts Good level of computer literacy
• Minimum of 5 years experience in a sales environment, preferably Cleaning
• Strong reconciliation skills; Strong organizational skills and evidence of operating well within a team Excellent communication skills – both verbal and written
• Matric and relevant tertiary qualification

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