Are you an earlyâtoâmid career IT support or cloud operations professional looking to grow your technical depth? This is an ideal opportunity to build handsâon experience across Microsoft cloud services, identity, endpoint management, and networking while developing automation and escalation skills.
A dynamic, technologyâdriven organisation is looking for a Junior to Intermediate IT Operations / Cloud Support Engineer to support dayâtoâday operations and assist with escalations across cloud, identity, endpoint, and network services.
Why should you work here?This role offers strong technical exposure in a structured environment with opportunities to learn from senior engineers while gradually taking on more responsibility. The focus is on growth, skills development, and building confidence in complex environments.
About the opportunity:- Exposure to Microsoft Azure, Entra ID, Intune, and Microsoft 365
- Handsâon experience with automation and modern endpoint management
- Involvement in incident response and problem resolution
- Clear learning path toward more senior cloud or infrastructure roles
Key Responsibilities:- Provide L2âlevel support and assist with escalated incidents across endpoint, identity, VPN/ZTNA, and cloud services
- Support access control and identity management using Entra ID and Conditional Access
- Assist with endpoint management using Intune and Autopilot for Windows and macOS devices
- Perform troubleshooting across networking fundamentals including VPNs, DNS, and connectivity issues
- Support incident response activities, including account lockouts, MFA issues, and email security escalations
- Assist with scripting and automation tasks using PowerShell or similar tools
- Contribute to documentation, runbooks, and process improvements
Job Experience and Skills Required:Education:
- Relevant IT qualification or equivalent practical experience
Experience:
- 2–4 years’ experience in an IT Support, Service Desk, or IT Operations role
- exposure to cloud or hybrid Microsoft environments
- Experience working in structured support teams or fastâpaced environments
Skills:
- Basic to intermediate experience with Azure and Entra ID
- Familiarity with Intune and endpoint management concepts
- Understanding of networking fundamentals (DNS, routing, VPN concepts)
- Introductory experience with PowerShell scripting or automation tools
- Exposure to Microsoft 365 services and security features
Apply now!For more exciting IT vacancies, please visit:
/>
I also specialise in recruiting in the following:- Software Developers (BackâEnd / FrontâEnd / Full Stack)
- Mobile Developers
- Business & Systems Analysts
- BI & SQL Experts
- UI / UX Professionals
- Data Scientists / Data Analysts
- Big Data Professionals
- Cloud Experts
- Infrastructure Specialists
- DevOps / SecOps Experts
- Cyber Security Specialists
- SEO / Digital Designers
If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.
For more information, contact:Frankie Deppe
Specialist Recruitment Consultant
Connect with me on LinkedIn:
