SUMMARY:
An Office Automation/Telecoms/Software company based in the Sandton area is currently seeking a Junior Telecoms First Line Support Technician to provide high level technical support and operatively resolve incidents in the functionality of hardware and software systems
POSITION INFO:
Product knowledge:
- Pbx
- VOIP
- Hosted Platforms
- Yealink
- Yeastar
- Mitel
- Snom
- Voice
- ITE
Skill set:- Technical Knowledge
- Basic fault finding
- Programming
- Networking
- MS Office literate
Job functions:- Assisting Sales Reps
- Handling queries
- Customer liaison
- Administration
- Call out to clients to resolve problems
Qualifications: - Matric
- A+ or N+ would be an advantage
Requirements:- MUST HAVE OWN VEHICLE WITH VALID DRIVER’S LICENSE
- Self Managed
- Effective Time Management
- Results oriented
- Commitment and Customer Driven
- Continuous Learning
- Assertive
- Honesty and Integrity and Ethical Behaviour
- Adaptable to change
- Ability to use initiative / proactive
- Team player and Goal oriented
- Good Communication skills
- High Attention to detail and Well presented
- Innovative – Think out of the box
NB! This job is now closed. You can apply for other jobs by uploading your CV.
