Junior Telecoms First Line Support Technician

SUMMARY:
An Office Automation/Telecoms/Software company based in the Sandton area is currently seeking a Junior Telecoms First Line Support Technician to provide high level technical support and operatively resolve incidents in the functionality of hardware and software systems

POSITION INFO:
Product knowledge:

• Pbx
• VOIP
• Hosted Platforms
• Yealink
• Yeastar
• Mitel
• Snom
• Voice
• ITE

• Technical Knowledge
• Basic fault finding
• Programming
• Networking
• MS Office literate

• Assisting Sales Reps
• Handling queries
• Customer liaison
• Administration
• Call out to clients to resolve problems

• Matric  
• A+ or N+ would be an advantage

• MUST HAVE OWN VEHICLE WITH VALID DRIVER’S LICENSE
• Self Managed
• Effective Time Management
• Results oriented
• Commitment and Customer Driven
• Continuous Learning
• Assertive            
• Honesty and Integrity and Ethical Behaviour
• Adaptable to change
• Ability to use initiative / proactive
• Team player and Goal oriented
• Good Communication skills
• High Attention to detail and Well presented
• Innovative – Think out of the box

NB! This job is now closed. You can apply for other jobs by uploading your CV.