Junior Telecoms First Line Support Technician

Recruiter:

Mirror Images

Job Ref:

JHB002302/SB

Date posted:

Tuesday, April 23, 2024

Location:

Johannesburg, South Africa

Salary:

15 000

SUMMARY:
An Office Automation/Telecoms/Software company based in the Sandton area is currently seeking a Junior Telecoms First Line Support Technician to provide high level technical support and operatively resolve incidents in the functionality of hardware and software systems

POSITION INFO:
Product knowledge:

Pbx
VOIP
Hosted Platforms
Yealink
Yeastar
Mitel
Snom
Voice
ITE

Skill set:

Technical Knowledge
Basic fault finding
Programming
Networking
MS Office literate

Job functions:

Assisting Sales Reps
Handling queries
Customer liaison
Administration
Call out to clients to resolve problems

Qualifications:

Matric
A+ or N+ would be an advantage

Requirements:

MUST HAVE OWN VEHICLE WITH VALID DRIVER’S LICENSE
Self Managed
Effective Time Management
Results oriented
Commitment and Customer Driven
Continuous Learning
Assertive
Honesty and Integrity and Ethical Behaviour
Adaptable to change
Ability to use initiative / proactive
Team player and Goal oriented
Good Communication skills
High Attention to detail and Well presented
Innovative – Think out of the box

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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