SUMMARY:
My client, a specialist Short-Term Insurance brokerage, is looking for a Junior Claims Administrator to join their team in Table View, Cape Town.
POSITION INFO:
This is a great opportunity for someone with 6 months to 2 years of short-term insurance experience (brokerage or insurer) who is eager to grow their career in the claims and administration space.
Key Responsibilities:
- Assist with short-term insurance claims administration (personal and some commercial lines).
- Capture and process claim documentation accurately.
- Follow up with clients, insurers, and service providers on claim progress.
- Maintain detailed records and ensure all policy information is kept up to date.
- Provide support to brokers with claim-related queries.
- Escalate complex cases to senior staff when necessary.
- Deliver excellent client service and ensure timely communication.
- Ensure compliance with internal procedures and industry standards.
Requirements:- Matric (non-negotiable)
- 6 months – 2 years of experience in short-term insurance for either a brokerage or insurer (3rd party companies will not be accepted)
- Basic understanding of claims processes (personal lines, commercial exposure a plus)
- Basic understanding of Underwriting a plus
- Strong administrative skills and attention to detail
- Good communication and client service skills
- Computer literate and able to work on multiple systems
- Own transport or reliable commute to Table View
- Must live in the surrounding area/s.
Apply:Interested candidates should submit their detailed CV, a cover letter, head and shoulder photo, proof of Matric and contactable references.
If you do not hear from us within the next two weeks, please consider your application unsuccessful.
