Junior Services Application Consultant

SUMMARY:
We are currently looking to recruit a Junior Applications Consultant to support continued growth within our Data Management department. If successful you will be working within a team of application engineers where you will be providing post-sales consultancy services to support SOLIDWORKS data management implementations, training, and technical support within our Customer base

POSITION INFO:

Responsibilities:

You will be working with our Customers to define and deliver SOLIDWORKS PDM based solutions on time and within budget, whilst ensuring the maximum levels of Customer satisfaction.

You will provide our Customers the highest quality technical support on queries relating to SOLIDWORKS PDM and its associated infrastructure, troubleshooting to find the optimal solution via the telephone, email or ‘one to one’ using collaborative Internet support services.

You will actively contribute to the creation and delivery of on-line content such as Blogs, Technical Documents and Webcasts.

You may also be asked to provide training, online, at our premises or on site. Training the customers on the use and administration of SOLIDWORKS PDM products.

Any additional duties / tasks as required by your senior PDM specialist.

Requirements:

You will possess a higher-level qualification, or be able to demonstrate suitable previous experience, in Mechanical Engineering or another relevant technical field.

Experience in CAD, preferably SOLIDWORKS but not limited to.

You will possess excellent communication skills, verbal and written and be a good listener.

Strong problem solving and analytical skills

Basic- PC Hardware Concepts, Technology, and Installation

Basic - PC Troubleshooting

Capable of working independently and in a team

Adhere to the company’s values.

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