Junior New Business Development Advisor

SUMMARY:
Are you a target-driven person and confident in connecting with potential clients telephonically? 
A minimum of 1 year of relevant experience in a call centre-type environment is required, together with excellent communication skills in both English and Afrikaans.
 
Full training will be given.

POSITION INFO:
REQUIREMENTS

• Matric, relevant tertiary qualifications advantageous
• Fully Bilingual in Afrikaans and English (speak, read, write)
• Strong verbal and written communication skills coupled with an excellent telephonic manner
• Computer literate, specifically MS Office (Word, Excel, Outlook)
• Minimum of one year experience in telemarketing or sales
• Time management skills and the ability to prioritise tasks under pressure
• Results-driven and customer-focused
• Knowledge of social media
• Excellent interpersonal skills, assertiveness, and active listening
• Persuasion skills
• Ability to learn product and service knowledge
• Professional and a team-player
• Able to work independently

• Attended all inbound and outbound calls and sufficiently address enquiries and questions
• Ensure that events are filled and follow up timely with clients
• Ensure to meet daily and monthly targets. These targets are subject to change from time to time

• Schedule and manage bookings
• Draft and send appropriate paperwork to the client
• Ensure that interaction is based on the principles specified in our policies

• Ensure that the database is managed, updated, and maintained
• Attend to client queries, problems, and/or questions efficiently