Junior Network Specialist

Job Position: Junior Network Specialist

Ref: 4192

Location: PE - Markman

Salary: R10 000 to R15 000 per month commensurate with experience and qualification

Email your updated CV to 

STARTING DATE: JANUARY 2023

Qualifications / Requirements:

• Grade 12
• Basic Degree or Diploma in IT with relevant IT certifications
• CompTIA Network+ or CCNA advantageous
• Minimum 7 years’ experience in IT Analyst or Administration field
• Working knowledge of Wintel desktop systems; Windows 10, Office 2016 and Office 365, and EUC
• Working knowledge of Microsoft server and services such as Active Directory, DNS and DHCP
• Proactive troubleshooting skills
• Impeccable verbal and written communication skills.
• Well organised.
• Very good time and priority management skills.
• Additional desirable skills:

-      Working knowledge of MS Azure, Azure Active Directory

-      Working knowledge of Cisco firewall/switches, Microsoft Server 2012 and 2016 and HyperV

-      Any type of development and programming an advantage

-      CMD, powershell or VB scripting advantageous

-      Pleasant and professional

-      Able to communicate effectively with individuals at all levels

• Attention to detail and the ability to interpret concepts
• Self-starter and pro-active individual
• Attention to time-management
• High degree of self-discipline
• Troubleshooting of computers, physically and remotely
• Willing to travel
• Flexible and able to adapt to the commercial organisation and its requirements
• Not afraid to ask questions and positively challenge when needed
• Ability to multitask and handle a diverse workload independently
• Takes responsibility and pride in their work at all times
• Collaborative team player at all times

Key Performance Areas:

• Ensure all systems are operational, adequately monitored and maintained:

-      Provide day to day end-user support

-      Troubleshoot any ad-hoc IT issues

-      Monitor, manage and actively patch servers and workstations

-      Periodically review server logs for potential problems

-      Patch workstation clients and applications regularly

-      Adhere to IT framework and policies in accordance to Group standard

-      Manage and monitor fax, print and copier services and facilitate daily operations

• Support internal stakeholders and manage third party vendors:

-      Understand company’s business functions and improve IT processes

-      Conduct staff training when necessary

-      Support users on in-house developed and deployed applications

-      Participate and manage project rollouts

-      Manage external vendors, monitoring SLA

-      Ensure outsourced services are in-line with Service Level Agreement

• Perform IT reviews and assessment of procedures and controls:

-      Create and maintain documentation on IT manuals and procedures

-      Implement and manage new processes

-      Prepare regular and ad hoc systems reports

• Ensure efficiency in responding to and fixing user problems:

-      General desktop support: printing setups. office and application support

-      Creating users, resetting passwords, access levels, file interface validation, etc) across all clients

-      Remotely manage South African office IT operations and support end-users

-      Manage telecommunication (ISP, fixed line and mobile) services and track data roaming usage

-      Facilities: manage third party office maintenance