Junior Marketing & Healthcare Relations Assistant

SUMMARY:
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POSITION INFO:

Role:

Our dietitian client is seeking an energetic, professional and highly personable Junior Marketing & Healthcare Relations Assistant to support the continued growth of our Durban operations.

The role is predominantly field-based and will focus on building awareness of our dietetic services among general practitioners, specialists, medical practices and other healthcare stakeholders across Durban and surrounding areas.

KEY RESPONSIBILITIES:

• Healthcare Professional Engagement

  * Visit approximately 5–6 GP and specialist practices per working day according to an agreed call plan.

  * Introduce and create awareness of Newtricion Wellness Dieticians and our clinical services.

  * Build professional relationships with doctors, practice managers, receptionists and other healthcare professionals.

  * Maintain regular contact with existing practices while identifying potential new relationships.

  * Communicate relevant services, educational initiatives and practice updates professionally.

  * Gather appropriate feedback from practices and report market insights to management.

  * Maintain accurate records of visits, discussions, follow-up requirements and outcomes.

• Marketing & Practice Development

  * Assist with implementation of healthcare marketing and practice-development initiatives.

  * Support dietitians with hospital and community wellness days.

  * Assist at educational events, CPD/CME meetings and other Newtricion Wellness events.

  * Coordinate distribution and delivery of approved marketing material to healthcare practices.

  * Conduct professional drop-offs and collections across Durban and surrounding areas.

  * Assist with identifying opportunities for practice visibility and relationship development.

  * Follow up with healthcare practices after campaigns, events and visits.

• Administration & Reporting

  * Maintain an organised database/call list of healthcare professionals visited.

  * Submit regular activity reports including number of practices visited, contacts made, follow-ups and outcomes.

  * Manage a weekly call plan and geographical route efficiently.

  * Track marketing materials and ensure appropriate stock is available for field activities.

  * Work closely with management, administration and the dietetic team.

Requirements:

• A diploma, degree or relevant experience in one of the following would be advantageous:

  • Marketing

  • Public Relations

  • Communications

  • Business Management

  • Sales

  • Healthcare administration

  • Hospitality

  • Pharmaceutical/medical sales support

  • Customer service or relationship-management roles

• Recent graduates with strong interpersonal skills are encouraged to apply.

• Previous experience calling on healthcare professionals, working within healthcare, pharmaceutical/medical environments, hospitality, customer relations or field marketing would be advantageous but is not essential.

• A valid driver’s licence is required.

• Own reliable vehicle/transport is strongly preferred, as the position requires regular travel between healthcare practices and events throughout Durban and surrounding areas.

• The candidate must be comfortable undertaking daily field-based travel.

• Business travel arrangements/reimbursement will be discussed according to company policy.

Performance will include a combination of:

• Approximately 5–6 quality healthcare-practice visits per working day.

• Completion of agreed weekly call plans.

• Quality and consistency of healthcare professional engagement.

• Development of new practice relationships.

• Follow-up and relationship maintenance.

• Support of wellness days and practice events.

• Accuracy of visit reporting and CRM/activity records.

• Reliability and professionalism.

• Contribution toward agreed practice-development objectives.

Remuneration: R10,000 basic + performance-based commission/incentives.