Junior Key Account and Social Media Manager

SUMMARY:
My client is a company that provides retail customers with a once-source opportunity for complete category management, from product innovation and range development to a menu of services from how the ranges are delivered and managed in-store to sourcing the ranges for them.

POSITION INFO:

My client is a company that provides retail customers with a once-source opportunity for complete category management, from product innovation and range development to a menu of services from how the ranges are delivered and managed in-store to sourcing the ranges for them.

Duties and Responsibilities

Grow volume, revenue and share in the Key Account

• Develop, sell, and execute effective ranges with identified customers
• Develop and keep updated an account plan to the Cosmic standards per customer
• Manage all key customer accounts, listings, and range executions
• Develop specific standards for merchandising range, promotions, and the like
• Provide pre & post execution evaluation of marketing programs and communicate to the field
• Monitor account profitability and forecasting

Execute plans with assigned customers

• Communicate standards and customer commitments to the field
• Issue a promotion calendar on a timely basis
• Monitor performance and compliance, taking corrective action where necessary
• Conduct Business Reviews with senior managers  
• Collect customer feedback

Setting objectives and tracking results

• Set clear objectives that are consistent with company forecasts
• Ensure all accounts are visited on an appropriate frequency
• Ensure each team member sells effectively in the marketplace via the sales manager
• Ensure clear communication and adherence of pricing and promotions
• Review progress vs objectives on a bi-weekly basis
• Analysis of images from field and merging with set planographic regulations

Identify & Win New Business

• Identify and evaluate new business opportunities (new distribution / new customers) & develop targets to secure

Coaching

• Assess performer capability and provide development feedback
• Model desired behaviours & skills during coaching sessions
• Deliver group training as required
• Lead problem solving and address team issue

Monitor sales and merchandising

• Monitor current sales and merchandising standards
• Analyse current in-store planograms and rework them to maximize shelf share and shape
• Providing management with reports identifying problem areas and presenting possible solutions
• Monitor and communicate store relays and changes with Sales Manager
• You will be required to fulfil the National Sales and merchandising manager’s function if she is absent for whatever reason

Client Liaison

• Laisse directly with key accounts and buyers
• Solve client issues
• Communicate, develop, and process campaigns, ideas and action solutions
• List lines and ensure full range capacity at all clients
• Visit key accounts regularly and assist buyers to tailor ranges in accordance with need
• Prepare for Key account Reviews and set up reviews wherever necessary

Social Media

• Maintain and establish growth in:
  • Social Media Followers
  • Facebook Engaged Users and Impressions
  • Facebook Daily Reach
  • Facebook Page Likes
  • Twitter Key Stats
  • Twitter Recent Hashtags
  • Twitter Recent Mentions
  • Instagram Key Metrics
  • Increased brand awareness
  • Positive feedback of a focused corporate culture
  • Promoting Cosmic brand (internally & externally)

Working Hours

• Monday – Thursday from 7:30 – 16:15 with a 30-minute lunch break.

Requirements/Qualifications

• Matric Qualification
• Young graduate preferential
• Intermediate/Advanced experience in excel
• Valid Driver’s Licence

To apply, please send your CV with your salary expectations to heather@------ 

Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.

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