Junior IT Technical Engineer

SUMMARY:
Are you ready to embark on your career in the dynamic world of Telecommunications? Our client is looking for a highly motivated and talented individual to join their team as a Junior IT Technical Engineer. As a foundational member of the technical team, you will play a pivotal role in supporting telephony solutions and contributing to various projects within the Telecom sector.

POSITION INFO:
Responsibilities:
 
Technical:

• Execute fundamental technical tasks under supervision.
• Address basic technical challenges, seeking guidance when needed.
• Conduct basic maintenance on technical platforms for system stability.

• Support senior engineers in project tasks and deliverables.
• Contribute to tracking and monitoring tasks to maintain project timelines.
• Assist in identifying and resolving project-related issues.

• Communicate effectively with team members and stakeholders.
• Collaborate with colleagues to address technical concerns and find solutions.
• Actively participate in knowledge sharing and brainstorming sessions.

• Demonstrate leadership skills by taking ownership of assigned tasks.
• Collaborate with team members to foster a positive and productive work environment.
• Take initiative and suggest improvements to implementation and support processes.

• Conduct research on emerging technologies, industry trends, and best practices.
• Analyze and evaluate technical requirements for systems.

• Bachelor’s degree or equivalent in Computer Science, Information Technology, Engineering, or related field.
• Relevant industry knowledge/certification, e.g., CompTIA Server+/Network+, SIP School, or equivalent.
• Additional certifications in network security or cloud technologies.
• 1-3 years of professional experience in telephony engineering or related field.
• Proven track record of maintaining telephony solutions, including VoIP systems, PBX, SIP, and other protocols.
• Hands-on experience with telephony hardware and software components.
• Proficiency in troubleshooting telephony systems in various environments.
• Experience with telephony integration into unified communications platforms, collaboration tools, and contact center solutions.