Junior IT Support Technician

Provider of solutions to the renewable energy sector seeks to employ a Junior IT Support Technician at their Western Cape office in Bellville.

For the position you would be required to have:

• Grade 12
• Preferably CompTIA A+ & N+ - need desired qualification
• Working knowledge of computer/laptop hardware and troubleshooting
• Working knowledge of backup solutions
• Working knowledge of VOIP telephony systems (Yealink)

-   2 years or more Support experience.

-   Microsoft OS Experience essential.

-   Office 365 experience advantageous.

Responsibilities would include you to:

• Office 365 Setup and configuration beneficial with good understanding of Microsoft products
• Understanding of DNS/DHCP and Network protocols
• Networking knowledge is required (Fibre Routers, Wi-Fi Access Points)
• Helpdesk knowledge and experience dealing with users and understanding how to deliver clear and effective IT Support Services
• Network Cabling, Wireless configuration, and management
• Install, configure, monitor, and maintain Backups
• Hardware troubleshooting and installation and Software Installations
• Remote support and Provide 1st Line Support.
• Understanding User requirements Desktop / Laptop setup.
• Printing/Scanning support (IP Printing, shared network printing, local printers)
• Virus and Malware detection, prevention
• Update internal systems with all work carried out.
• Assist in managing disaster recovery/business continuity plan to ensure timely and cost-effective recovery of computers, telephony, and network

On offer is a salary of around R15k per month

Please apply online or contact Jan van Dyk on 021 - 531 2015 for more information