Junior IT Helpdesk Technician

 

Recruiter:

The Recruiters

Job Ref:

AD151021A

Date posted:

Friday, October 15, 2021

Location:

CapeTown, South Africa

Salary:

180000


SUMMARY:
Junior IT Helpdesk Technician - R15k p/m - Epping, CT - Perm

POSITION INFO:

Established IT company needs a suitable individual to join their team!

PURPOSE OF THE JOB
To diagnose, repair and maintain hardware and software to ensure the smooth running of information and communication technology systems and ensure no down time of operations. To handle all user support requests via a ticketing system and escalate issues when required.

KEY RESPONSIBILITIES
• Desktop and remote support for all users nationally
• Printer support and management
• Access control system management
• Creation and removal of user accounts, mailboxes, and access cards
• Network maintenance and Hygiene including running new network points
• Dealing with all IT/system related queries
• Maintenance and constant updates of the helpdesk ticketing system
• Server maintenance and server room hygiene
• Any other task as required by the IT management.
• After hours standby required at certain times of year.

REQUIRED MINIMUM EDUCATION & WORK EXPERIENCE
• Matric
• Microsoft certifications advantageous
• 1- 3 years prior experience with helpdesk ticketing system advantageous

If you meet the criteria please email your updated MS Word CV, supporting documentation, recent head & shoulders photo and contactable references to cvs4--------Please upload your CV here-------- asap.



 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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