Junior IT Engineer

Recruiter:

CME Recruitment

Job Ref:

CPT000138/CR

Date posted:

Tuesday, April 20, 2021

Location:

Capetown, South Africa

SUMMARY:
Do you have experience in the IT sector? Does learning about new IT or related products and following the latest technology trends excite you? Do you have 1-2 years relevant IT Support experience? We are looking for an enthusiastic, dynamic, self-motivated individual, with a positive attitude, that is passionate about both offering IT solutions to our clients, and building sound ethical relations.

POSITION INFO:

Duties:

· As a dedicated on-site IT Support Technician, the candidate will be required to provide remote and on-site support to the customer.

· The candidate will be expected to manage, maintain and prioritise his/her own workload.

· Onboard new users on all internal systems (Biometrics, Active Directory, email, VoIP and workstations.)

· Maintaining a neat physical server environment.

· Setup and maintaining Windows desktop and server environments.

· Monitor and maintain server backups.

· Monitor and action Anti-Virus alerts.

· Document customer infrastructure.

Requirements:

· A minimum of 1-2 years'' experience is required.

· Windows server skills required, including SMB and Active Directory.

· Good understanding of VOIP systems.

· Basic understanding of Router and firewall configurations. (Mikrotik and Sophos)

· Strong general troubleshooting skills

· Working knowledge ofÃ¢Â€Â¯ITIL Processes and OSI model

· Good interpersonal skills with a client focused mindset.

· Able to follow processes & work independently

· The ability to look beyond break-fix support and identify business solutions.

· Plan and perform audits

· Execute projects based on predefined project plans.

Qualifications:

· Completed grade 12 (National Senior Certificate or NCV IT NQF Level 4)

· Comptia A+ and N+ Qualification

· Microsoft MCP and MCSE qualification

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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