SUMMARY:
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POSITION INFO:
A well-established, family-owned wine estate located in the Durbanville Wine Valley is seeking a professional and reliable Junior Front-of-House Manageress to assist with daily restaurant operations, staff supervision, and basic administrative responsibilities.
This role is ideal for a candidate with hospitality experience who enjoys working in a customer-facing environment while supporting operational management.
Key Responsibilities
- Assist with the management of daily front-of-house operations
- Supervise and support front-of-house staff during service
- Ensure excellent guest service and maintain service standards
- Assist with bar control and stock oversight
- Manage reservations and guest enquiries
- Handle emails, telephone enquiries, and basic administration
- Assist with social media updates where required
- Support management with general operational tasks
Minimum Requirements
- Minimum 1 year experience in a fast-paced hospitality environment
- Professional appearance and conduct
- Strong customer service orientation and interpersonal skills
- Ability to supervise staff and assist with operational oversight
- Competent with basic administration (reservations, emails, telephone handling)
- Excellent verbal and written communication skills in English
- Own reliable transport (non-negotiable) – the venue is located on a farm with no access to public transport or Uber after 17:00
- Must be available to work weekends, public holidays, day shifts, and occasional evenings
Additional Information
- Female candidates preferred due to existing team dynamics
- Candidates must provide contactable references and a recent photograph
Important:
If you do not hear from us within 14 days, please consider your application for this role unsuccessful. By submitting your application for this position, you consent to the retention of your personal information in our database for future employment opportunities. You also grant permission for your details to be reviewed by third parties solely for recruitment and employment purposes. Additionally, you confirm that all information provided is accurate and truthful.
