SUMMARY:
The Merchandising team plays a critical role in achieving key commercial targets through performance tracking, insight generation, and close collaboration with Sales, Marketing, and Management.
POSITION INFO:
Junior E-commerce Merchandising Analyst
Join a dynamic merchandising team supporting one of the UK''s leading e-commerce platforms
Century City, Cape Town (in office) | R20,000 – R25,000 per month
About Our Client
Our client is a leading online marketplace operating in the UK and Ireland, offering thousands of daily deals and experiences to millions of users. The Cape Town-based team plays a crucial role in commercial performance, using data to drive strategy and decision-making. They place strong emphasis on collaboration, innovation, and professional development.
The Role: Junior E-commerce Merchandising Analyst
The Merchandising team plays a critical role in achieving key commercial targets through performance tracking, insight generation, and close collaboration with Sales, Marketing, and Management. The team focuses on optimising sales, identifying growth opportunities, and supporting strategic decision-making across the business.
As an Assistant Merchandiser, you will support the wider Merchandising function with day-to-day analysis, insight, and reporting. You will work closely with the Sales team to identify gaps in the offer, support new business acquisition, and help drive commercial performance. This role is ideal for someone who is commercially minded, confident with data, keen to learn, and able to take initiative while working with guidance and support.
Key Responsibilities
- 1+ years of experience or a relevant degree required
- Identify gaps in the current product offer and provide clear direction to the Sales team until solutions are secured and live on-site
- Deliver ad-hoc analysis to support new business acquisition and commercial decisions
- Conduct competitor analysis and create targeted product and new business lists for Sales
- Analyse successful deal structures and share insights to scale best-performing approaches across the business
- Stay up to date with market trends and use insights to inform strategy and decision-making
- Support the Merchandiser and Junior Merchandiser with ad-hoc tasks and analysis
- Present findings clearly, with actionable recommendations, to a range of stakeholders
- Own and support performance insights for the Ireland market, driving continued growth
- Prepare and present performance updates at Ireland trade meetings, including short- and long-term action plans
- Provide category-focused target product lists aligned to upcoming demand and revenue targets
- Align with UK seasonal campaign strategies to ensure strong offer representation and effective site merchandising
- Monitor site performance and conversion throughout the customer journey, identifying risks or issues impacting conversion
- Work closely with SEO teams to identify trending search terms and ensure relevant products are available and visible
- Ensure key products surface effectively on site, collaborating with optimisation teams to align copy and keywords
About You
- Degree or previous experience in a relevant field
- Strong proficiency in Microsoft Excel and related tools
- Ability to analyse data sets and draw clear, logical conclusions
- Experience with SQL and Power BI is advantageous but not essential
- Strong organisational skills with the ability to prioritise and multitask
- Comfortable responding to ad-hoc requests while managing ongoing projects
- Proactive and confident in challenging the status quo to drive growth
- Strong stakeholder management skills, including working with senior leaders
- Analytical, innovative, and detail-oriented mindset
- Excellent communication and presentation skills
- Commercially astute with an understanding of business impact
- Experience leading or supporting others is beneficial
Benefits
- 25 days annual leave + 8 bank holidays (with the option to take up to 5 additional days)
- Free fruit available daily
- Weekly breakfast every Wednesday
- Wellness Wednesday activities
- Thursday drinks and snack trolley
- Games area for friendly competition
- Benefits platform offering discounts and rewards
- Monthly social events and regular team activities
- Twice-yearly all-company events
- Cycle to Work Scheme and Season Ticket Loan
- Auto-enrolment pension scheme with up to 10% employer contribution
- Enhanced Employee Assistance Programme
- Eye care vouchers
- Staff discounts across the company''s online platform
- Smart-casual dress code
