Junior Desktop/Support Engineer

SUMMARY:
A position is available at an IT company based in Port Elizabeth for a Junior Desktop Engineer.

POSITION INFO:

Academic requirements:

• 2-year diploma / 3-year diploma in support services or A+ and N+ 

Work experience:

• Experience in desktop support both Hardware and Software (Onsite or remote)
• Minimum 1 year experience
• Call centre exposure is an advantage

Job role includes:

• Ticket management of client queries and issues (Logged telephonically or via email).
• Setup of client software, emails and troubleshoot issues thereof.
• Managing/troubleshooting of Office365 portal and exchange.
• Hardware, Patch management and Anti-Virus maintenance conducted using RMM tools.

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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