Junior Desktop Engineer

SUMMARY:
A position is available in Port Elizabeth for a Junior Desktop Engineer.

POSITION INFO:
Academic Requirements:

• 2-year diploma / 3-year diploma in support services or A+ and N+

Work Experience:

• Experience in desktop support both Hardware and Software (Onsite or remote
• Minimum 1year
• Call centre exposure is very beneficial

Role Responsibilities:
- Ticket management of client queries and issues (Logged telephonically or via email)
- Setup of client software, emails and troubleshoot issues thereof
- Managing/troubleshooting of Office365 portal and exchange
- Hardware, Patch management and Anti-Virus maintenance using RMM tools

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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