Junior Center Supervisor - Soweto / Alex

SUMMARY:
Center Supervisor

POSITION INFO:

Manage day to day operations of the Primary Care Clinic to provide patients with the
best possible care experience.

 

Tasks

• Maintain Clinical Centre Business Performance

• Assign Clinic staff with specific duties

• Measure branch productivity

• Review activity and performance reports

• Analyse performance data

• Identify performance and operational trends

• Take actions appropriate to identified trends

• Identify and address areas for Clinic improvements

• Monitor relevant Clinical Centre performance indicators

• Oversee the successful execution of Clinical Centre projects

• Make appropriate financial forecasts

• Develop and manage Clinical Centre budgets

• Maintain constructive working relationships with providers, suppliers and legislators

• Address and resolve operational problems

• Streamline and improve Clinical Centre operational systems and processes

• Oversee Divisional and Branch Stock Control Functions

• Equip and provision medical suites with all physical and medical requirements Implement Strict Stock and Drugs Controls, Systems and Procedures

• Maintain strict stock controls at dispensaries and medical suites

• Maintain Operational and Legislative Compliance

• Implement and enforce divisional policies, procedures, goals and objectives

• Maintain all divisional operations and activities strictly within appropriate legal and regulatory boundaries.

• Manage Clinical Centre Personnel Processes

• Manage staff performance

• Determine staffing requirements

• Interview, appoint and develop new employees if required

• Coach, guide or direct subordinates to achieve optimum performance

• Provide appropriate training or development for subordinates

• Resolve escalated complaints and disputes

• Conduct disciplinary hearings

• Address staff grievances and conflicts

• Perform ad hoc Administrative Duties

• Compile and submit periodic reports (daily, weekly, monthly quarterly, ad hoc)

• Report to Operations Manager Periodically (daily, monthly, quarterly, ad hoc)

• Experience

  • 3 years medical office experience (Accounting or information systems)

  • 2 years supervisory experience

   

  Knowledge and Skills

  • Demonstrable leadership skills

  • Time management sand prioritisation kills

  • Strong problem-solving skills

  • Strong decision-making skills

  • Strong interpersonal skills

  • Strong written and oral communication skills

  • High level of Computer Literacy (MSOffice)

  • Active Listening skills
    
    

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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