Junior Accounts

SUMMARY:
Supporting a key client through account management, while also helping to facilitate training and development initiatives within the company.

POSITION INFO:
Key Responsibilities
Account Management Support

• Build and maintain strong relationships with a key client
• Coordinate communication between the client and internal teams
• Track deliverables, follow up on deadlines, and ensure client expectations are met
• Prepare updates, reports, and documentation for meetings
• Assist in problem-solving and ensuring projects run smoothly

• Assist in scheduling, organising, and tracking employee training sessions
• Liaise with managers and employees on training needs and participation
• Coordinate logistics for both internal and external training
• Maintain training records and help monitor development progress
• Support with onboarding and induction where required

• Organised and detail-oriented takes initiative and gets things done without being micromanaged
• Professional and reliable follows through on commitments and takes ownership of outcomes
• Confident communicator comfortable interacting with clients, management, and staff at all levels
• Proactive and adaptable anticipates needs, solves problems early, and stays calm under pressure
• Driven to learn and grow wants to develop professionally in account management, HR, or people development

• Degree or Honours degree in Human Resources, Business Management, Psychology, or Industrial Psychology
• Between 0-2 years experience