Johannesburg: SENIOR DEBT RECOVERY SPECIALIST

Sunninghill, Johannesburg: SENIOR DEBT RECOVERY SPECIALIST

Job Purpose: Provide support to Credit Risk Advisors to improve customer cashflow and minimize risk by proactively recovering any outstanding debt

Minimum Requirements:

-Presentable and professional

-Fully bilingual with excellent English proficiency

-Matric / Grade 12

-NQF qualification / diploma or degree will be an advantage (Financial/Legal)

-3 to 5 years full debt collection or credit control experience a must (full function – not call center collections)

-2 to 3 years Credit Insurance experience

-Experience at a Legal firm advantageous / preferred

-Must have basic understanding of Annual Financial Statements, business rescue and liquidation process

-Good problem solving and conflict handling skills

-Must be able to guide debt collection specialist on creative solutions on debt collection issues, and apply basic knowledge of financial statements, including ratios, during discussions with clients and debtors.

-Excellent communication skills

-Computer literate MS Office (Word, Excel, PowerPoint and Outlook) (M-Files proficiency advantageous)

-Must currently be residing in Johannesburg

-Driver’s license and own vehicle

-Stable employment record

-Contactable References

-To start as soon as possible

-3 months probation period applies

Duties:

-Manage and maintain collection matters for Insurers and Ad-Hoc Collections - Full Debt Recovery function (Accountable for own work, own time, own delivery)

-Deliver results as per individual KPI’s.

-Visit debtors when required to assess recovery risk, referring to annual financial statements when required.

-Conduct risk assessment visits

-Business Rescue and Liquidations

-Organising and planning, manage operations

-Administration (Receive, analyse and documents communication and correspondence)

-Creating views, pulling reports, capturing payments and payment schedules, generating documents, maximise efficiency and workflow procedure

-Dictate and type notes to file and minutes when required.

-Check documentation for correctness, acknowledge receipt of LAA / Collection Advice accordingly

-Advise clients of shortcomings, ramifications and suggested solutions where documentation is assessed to be inadequate or incomplete

-Place debtor on Interim Industry Stop, ensure status is continuously updated

-Contact Debtor telephonically, establishing status of debt and ability to pay and record

-Follow proactive debt recovery processes and approaches to obtain payment

-Maintain and report on client collection matters on legal collections

-Manage and report on new and existing legal files

Salary: R 15 000.00 – R 18 000.00 gross maximum (CTC)

(Benefits after 3 months probation: RA, Group Life, Medical Aid, commission)

E-mail detailed CV in Word or PDF (Not as a link) to and indicate the following:

- Reference CR2154; and

- Your salary expectation in context with amount offered.

(Also forward a recent photograph and Reference letters if possible)

APPLICATIONS NOT MEETING ALL REQUIREMENTS WILL BE DELETED.