JUNIOR IT SUPPORT TECHNICIAN

Recruiter:

HR Genie

Job Ref:

F6325 EG SUPT

Date posted:

Tuesday, September 30, 2025

Location:

Bellville, South Africa

Salary:

Market related

SUMMARY:
Perform specific technical support, administrative tasks and reporting.

POSITION INFO:

An established company with national footprint within the financial sector is seeking to hire a highly skilled Junior IT Support Technician to join their team. This is an excellent opportunity for an individual with strong technical skills to grow their career within a reputable organisation. Your:

Formal Education:
- Relevant degree or diploma
- Microsoft 365 Fundamentals (MS900)
- Microsoft Azure Fundamentals (AZ900)
- ITIL V3/4

Experience:
- Minimum of 2 years’ experience in a support role
- Experience working in Microsoft 365 Environment
- Experience working in Microsoft Azure Environment

Critical Competencies
- Strong customer service acumen
- Strong technical knowledge (Microsoft 365, networking, server maintenance)

will enable you to do the following duties:

Support
- Provide desktop and end user support to all users.
- Implement instructions or requests in line with company procedures
- Support implementation of projects in line with company procedures
- Continuously update information in the assigned ticketing system
- Create and continuously update site documentation
- Fault tracking and reporting
- Regular feedback to internal stakeholders and line manager
- Educate employees regarding IT matters and Group policies, processes and standards

Processes
- Facilitate support function in line with support and ticketing process
- Implement support in line with agreed service levels
- Educate employees about and enforce support and ticketing process
- Effectively communicate during the fault resolution process

Technology
- Identify any shortcomings and opportunities to improve infrastructure
- Identify and communicate any recurring problems
- Monitor technological infrastructure (networks and computer systems)
- Full working knowledge of Microsoft 365.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

JUNIOR IT TECHNICIAN
Location: Cape Town
Salary:
junior it technicianCAPE TOWN, CBD R16 000 CTC PER MONTH
1 day ago

IT CONSULTANT (JUNIOR) - CAPE TOWN
Location: Capetown
Salary: R240 - R 300 000 CTC
it CONSULTANT (junior) - CAPE TOWN
24 days ago

IT or Engineering Graduate - Junior Analyst
Location: Capetown
Salary: R360 000 pa
Our client is seeking top-performing it or Engineering graduates to join their innovative team. Ideal candidates are academically strong individuals with a passion for technology and a desire to build impactful, business-focused software solutions.
69 days ago

CONSULTING MANAGER: Cities
Location: Cape Town
Salary: Market related
CONSULTING MANAGER (CitIES | TOWNS | INFRASTRUCTURE) - Cape Town and / or Pretoria, Western Cape and
Today

CONSULTING MANAGER (CITIES | TOWNS | INFRASTRUCTURE)
Location: Cape Town
Salary: Market related
CONSULTING MANAGER (CitIES | TOWNS | INFRASTRUCTURE) - Cape Town and / or Pretoria, Western Cape and
Today

Junior Operational Accountant
Location: Cape Town
Salary:
Calling all Western Cape junior Operational Accountants!Ready to put your finance skills to work in a fast-paced operational environment? We're looking for a proactive, detail-driven junior Operational Accountant who thrives on numbers, reporting and making a real business impact.
7 days ago

Software Developers with Oracle (CH1253)
Location: Cape Town
Salary:
7 days ago

Automation Engineer
Location: Stellenbosch
Salary:
A leading Agritech innovator we're partnering with is on the hunt for an Intermediate Automation Engineer to help build smarter, more efficient testing solutions and ensure world-class product quality.If you get excited about automation, love solving complex problems, and enjoy making software work harder so people don't have to, this could be your next move.
10 days ago

Intermediate Software Developer (Oracle) - CH1253
Location: Cape Town
Salary:
10 days ago

Senior Software Developer (Oracle) - CH1253
Location: Cape Town
Salary:
10 days ago

JUNIOR IT SUPPORT TECHNICIAN

Similar jobs you might be interested in:

Jobseekers

Recruiter

General