Internal Sales and Branch Administrator

SUMMARY:
My client within the manufacturing industry is in search of a professional, well presented and driven Internal Sales and Branch Administrator that will be responsible for all sales duties within the organization. Must have previous experience in a similar position with a proven track record and excellent written and verbal communication skills (English).

POSITION INFO:

Internal Sales Duties:

 To provide a strong support base and back up for all sales activities, internal and external.

• To assist customers with technical enquiries and issuing of accurate quotations. This may be through email, telephonically and in person.
• You will be expected to prepare quotations for customers, with the use of price lists and intranet system and global factory communications. Quotations will be prepared for pumps, spares, repairs and field services. The quote turnaround time will be within 24 hours max, depending on complexity.
• To ensure the completion of the sales process from enquiry to successful delivery and payment.
• To proactively follow up on offers made and constantly liaising with customers regarding status of orders and back orders.
• Retrieving order numbers, processing sales orders/proforma invoices and proactively following through with implementation.
• Ordering of local buy out products.
• Do proposals when required.
• Assist in deliveries and collections.
• Update company Lean kit, and customer masterfile daily.
• To understand product to application fit (comprehensive training will be provided).
• Development of the Busch business in the province by:
• Practicing value added selling and upselling – always sell more that is asked for.
• Performing lead generation for key segments. Uncovering new opportunities whether via websites or through existing customers.
• Assist in growing the number of pumps serviced with follow up dates and actions for next service.

Accounting / Administrative Duties:

• Debtors – send invoices and statements and collect payments from customers.
• Debtors – complete debtors report and send to head office.
• Creditors – Process supplier invoices and send to head office.
• Control and reconcile petty cash.
• Completing sales reports for senior management when required.
• Assist in deliveries and collections of stocks, supplier parts and pumps for service.
• Prepare spares and pumps that must be picked for delivery/collection by customers.
• Provide follow up dates and actions for next service.
• Filing of all documents.
• Source parts required for all non-Busch products.
• Assist with walk-in customers.

 Stock Control Duties:

• Keep control of all Durban stock.
• Order stock for MRP and customer orders from head office weekly.
• Do cycle counts and stock counts.
• Receive, count and sign off stock.
• Control stock in warehouse. Receive stock deliveries and coordinate outgoing stock.

 Others:

• To prepare the required marketing material for the branch.
• Purchasing of monthly office consumables.
• To co-ordinate customer events, such as lunches and refreshments.
• Must know and adhere to all health and safety requirements.
• You will be expected to drive continuous improvement and lean development within the business unit. Achievement of business plan targets and alignment to company core values in particular.
• Any other duties as requested by senior management.

Training:

This role is a 90% internal sales position in a technical product related environment. The new employee will follow a structured orientation and training programme:

• Approximately one-week orientation training in Johannesburg and one-week in Cape Town, depending on time allowance.
• One-week with the Durban sales team and in the service centre.
• On the job training will continue in the sales dept under the guidance of the sales team leader.
• Thereafter two-weeks will be given to complete all relevant Busch online sales and technical training. This will be to study products and segments

 Work experience:

• Previous experience in internal sales experience in a company focusing on sales and support of a technical product (such as pumps, compressors, valves etc) to an Industrial customer base such as food, beverage, automotive, chemical, pharmaceutical, plastics.
• Experience dealing with agents/distributors/re sellers of a product is a benefit.

 Programmes:

• Sage Pastel is an added advantage
• Microsoft
• Outlook
• Lean kit (internal syste) 

 Character Traits:

• Must be a proactive individual
• Must be a team player and people’s person
• A good communicator verbally and in writing
• Must have a natural love for closing a deal or making a sale
• Strong ability to work accurately with numbers and information
• Must be able to multitask and enjoy a high performance environment

NB! This job is now closed. You can apply for other jobs by uploading your CV.