Internal Sales / Call Centre Administrator

 

Recruiter:

Michelle Taylor Recruitment

Job Ref:

NLISCA17323

Date posted:

Friday, March 17, 2023

Location:

Johannesburg, South Africa

Salary:

R7500 basic + R3600 Incentives per month


SUMMARY:
Well established Corporate Company is in need of an experienced Internal Sales / Call Centre Administrator to join their team based in the Bedfordview Area.

JOB DESCRIPTION:

We are looking for a candidate to in taking responsibility for the smooth running of our dynamic call center where your professionalism, initiative and office skills will be welcomed.

Roles and Responsibilities

  • Receive Incoming emails from external customer base and internal emails.
  • Capturing of orders and quotations submitted by the customer by email.
  • Follow ups of quotations and outstanding orders.
  • Costings on special items.
  • Documentation and Management ISO related matters.
  • Answer questions about the product details, the company, and issues with account for the customers. For example, warranties of products and or terms of sale, suggest solutions when a product malfunctions, product related issues and services offered.
  • Assist customers with any issues experienced with website, deliveries and or product issues and escalate any issues to management appropriately.
  • Dealing effectively with inter departmental queries.
  • Loading of New customers and updating current details on an existing data base

Qualifications and Education Requirements

  • Matric Certificate – accounting or mathematics is a must
  • Min of 2 years working experience in administrator role and or Internal sales environment
  • Must reside in close proximity
  • Own transport essential

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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