Internal Key Account Manager

SUMMARY:
The Internal Key Account Management role is accountable for profitable growth of new and established (sustain) customers in the Company priority Customer base with a focus on creating value for our customers by aligning the unique Company business offer with customer needs.

POSITION INFO:

Education and Qualification Requirements

Essential:

• Grade 12
• Relevant commercial and/or technical qualification

Desirable:

• Relevant 3 year tertiary qualification in business or related to technical innovation (Mechatronics, IOT, Research, Science, Electronics)

• At least 3 to 5 years successful sales experience ideally within in a business-to-business solution-selling and account growth environment
• Developed business and commercial acumen
• Digitally capable
• SAP CRM experience would be beneficial
• A strong working understanding of Microsoft office packages
• Familiar with value led sales techniques.
• Mathematical capability and confidence in financial calculations
• Develop, promote, support and manage the execution of programs and initiatives focussed on achieving and accelerating sales growth in South Africa.
• Deliver sales, gross margin, and cash PL commitments (Product and Customer portfolio’s)
• Manage own time and resources of others efficiently and effectively, across a spectrum of portfolio customers who represent the best opportunity.
• Develop and execute quarterly sales account plans for each customer within portfolio in conjunction with internal and external resources to ensure a consistent approach and focused resource to deliver the best possible growth.
• Conduct internal and external research to identify customer''''''''''''''''s requirements and opportunities to develop future activity plans.
• Ownership for the creation and delivery of portfolio activity plans which are deployed through a matrix sales organisation.
•  To develop strategic supplier relationships to support the SA sales strategy
• To work in conjunction with the SA marketing team to aid in shaping and directing marketing communication.
• Translate customer needs to solutions by applying a consultative selling techniques.
• Setting up of annual sales and margin forecast in conjunction with management and a sound ability to understand and apply data relating to their function.
• Effective, accurate, complete and timeous maintenance of sales related customer visits and information with the responsibility for customer data integrity and protecting data confidentiality.
• Completion of other tasks and activities as required by management.

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