Internal Junior Account Manager - Parow

SUMMARY:
Our client is seeking to hire someone to be sales support to the Cape Town Team

POSITION INFO:

Internal Junior Account Manager - Parow

Our client  is seeking to hire someone to be sales support to the Cape Town Team

Job Purpose

• Support Local sourcing
• Project manage critical paths of orders received to ensure on time in full delivery for each item ordered
• Manage internal SLA between operations and sales teams at enquiry stage:
• Accuracy of enquiry form Sales
• Response time & accuracy from merchandisers
• Complete administrative requirements in SAP/Connect for enquiries and orders
• Proactively enable sales teams by sending ideas/samples

Requirements

• 1-3 years experience in similar role
• Strong project management skills
• Excellent interpersonal skills
• Ability to work across teams in complex environment
• Able to work under pressure
• Good problem solving skills
• Excellent attention to detail
• Good English –written and spoken
• Excellent Microsoft Office skills
• Worked on SAP

Key Roles & Responsibilities:

• Manage Internal SLA
• Sales request accuracy
• Sales response times as per SLA or otherwise approved
• Merchandiser response within SLA
• Merchandiser accuracy
• Monthly KPI dashboard
• Monthly CSR reporting

Project Management: Order Critical Path

• Updating Diageo critical path for catalogue and Ad Hoc order
• Ensure activity complete as per plan
• Weekly OSR sent to sales highlighted each exception to plan
• Major exceptions to be communicated immediately
• Problem solve with sales & merchandisers where critical path is not being met / at risk of not being met shipping schedules received from freight forwarders

Sales Team Administration

• Raise Sales Contract in SAP (to be approved by account manager)
• Update sales contract as required
• Raise Purchase Orders for local supply in SAP
• Follow up on Sales order process
• Conversion to Sales Order done by AM for delegation of authority

Enabling Sales Teams

• Arranging weekly parcels
• Finding new items or ideas for sales teams to use on ad hoc basis

Salary - Competitive package

Please submit CV + Salary Requirements + Recent to Marlene on <--------Please upload your CV here-------- or Noelle on <--------Please upload your CV here--------

NB! This job is now closed. You can apply for other jobs by uploading your CV.