Intermodal Coordinator

SUMMARY:
To complete the load booking and dispatching processes through all of the interchanges according to customer expectations to ensure their needs are met timeously

POSITION INFO:
Minimum Requirements:

• Grade 12 Essential
• Relevant Tertiary Qualification (Diploma in Supply Chain Management or equivalent)
• 2 Years experience in transportation industry
• Computer literacy - Excel, Word and G-Suite
• Bilingual - English & Afrikaans
• Willingness to work additional hours from time to time due to nature of business

• Coordinate transportation providers to ensure prompt and proper movement of shipments
• Build carrier relationships. Communicate changes to the Logistics Coordinator teams, ensuring best carrier match to customer requirements
• Responding to customer inquiries and referring clients to the proper channels
• Making transport arrangements, tracking and fixing transport errors and ensuring that the quality of all services provided are up to standard, Communicate tracing information (ETA and appointment) to the customer
• Planning of loadouts and allocating loads to specific transporters keeping vessels and stack dates in mind
• Communicating to pack stores and Logistics Coordinators regarding loadouts throughout the day
• Making arrangements and preparations for containers that need to be plugged till containers are stacked again
• Manage transport and equipment charges as identified
• Provide follow up communication to the customer
• Trace and monitor shipments to ensure on time performance and delivery to customer